Lost Emirates ID? Your Step-by-Step Guide to Replacement

Lost your Emirates ID? Don’t fret! This comprehensive guide takes you through every step of reporting the loss, obtaining a replacement, and navigating lost IDs abroad. Stay calm and get back on track in no time! The Emirates ID is the cornerstone of your daily life in the UAE. It acts as your official identification document, granting access to government services, bank accounts, employment opportunities, and even essential purchases.

Reporting a Lost or Damaged Emirates ID

The Emirates ID serves as your critical access point to essential services and daily life in the UAE. In the event of misplacing or damaging your ID, prompt action is vital to safeguard your identity and initiate the replacement process. This guide outlines the necessary steps involved in reporting a lost or damaged Emirates ID.

Immediate Report:

  • Visit the nearest ICP Customer Happiness Centre to file an official report.
  • This immediate action triggers your card’s deactivation, minimizing the risk of fraudulent activity.

Required Identification:

  • UAE Nationals: Present your original valid passport and family book.
  • GCC Nationals: Provide a document confirming your UAE residency.
  • Expatriate Residents: Bring your original passport with a valid residency permit stamp.
  • Lost ID for a Child under 15: The parent must submit the child’s original birth certificate and a colored passport photo with a white background.

Damaged ID:

  • The reporting process for a damaged ID is similar.
  • Ensure you bring the damaged card along with the required identification documents.

Additional Information:

  • This guide also applies to reporting a stolen Emirates ID.
  • Replacement process details and required documents for ID replacement will be covered in subsequent sections.

Replacement Process

Application Channels:

Following an official report at the ICP Customer Happiness Centre, you can apply for a replacement ID through two convenient channels:

  • ICP Customer Happiness Centre: Visit any centre and submit your application in person.
  • ICP Smart App/Website: Download the app or access the website for a digital application experience.

Expiry Date:

Please note that the new ID card will inherit the same expiry date as the lost or damaged one.

Required Documents

To ensure a smooth application process, prepare the following documents based on your nationality:

UAE Nationals:

  • ID card data or a copy: If available.
  • Personal photo (4.5 x 3.5 cm): With a white background, required for individuals under 15, senior citizens, and people with disabilities who cannot access service centres (medical reports needed).
  • Original birth certificate: Mandatory for individuals under 15 years old.
  • Parent’s passport or Emirates ID: Required for individuals under 15 years old.
  • Social security certificate (certified): Exempts social security beneficiaries from issuance fees.
  • Valid medical report (original): Exempts people with disabilities and senior citizens from issuance and delay fees.
  • Original agency certificate: When applying on behalf of someone absent.
  • Original passport of the lost ID card owner: Mandatory.

GCC Nationals:

  • ID card data or a copy: If available.
  • Original valid passport: Essential document.
  • Original valid Gulf ID: Required for individuals over 21 years old, or for a parent if under 21.
  • Personal photo (4.5 x 3.5 cm): With a white background, required for specific demographics (medical reports needed).
  • Original birth certificate: Mandatory for individuals under 15 years old.
  • Parent’s passport or Emirates ID: Required for individuals under 15 years old.
  • Valid medical report (original): Exempts people with disabilities and senior citizens from fees.
  • Original agency certificate: When applying on behalf of someone absent.
  • Original passport of the lost ID card owner: Mandatory.
  • Diplomatic/consular card/membership card: For specific exemptions (heads and members of missions and organizations).

UAE Residents/Expats:

  • ID card data or a copy: If available.
  • Original valid passport: Essential document.
  • Original residence permit issued: Proof of residency.
  • Personal photo (4.5 x 3.5 cm): With a white background, required for specific demographics (medical reports needed).
  • Original birth certificate: Mandatory for individuals under 15 years old.
  • Parent’s passport or Emirates ID: Required for individuals under 15 years old.
  • Diplomatic/consular card/membership card: For specific exemptions (heads and members of missions and organizations).
  • Valid medical report (original): Exempts people with disabilities and senior citizens from fees.
  • Original agency certificate: When applying on behalf of someone absent.
  • Original passport of the lost ID card owner: Mandatory.

Additional Tips:

  • Proof of residence in the UAE is required for issuing or renewing a lost or damaged card.
  • Always refer to the official ICP and GDRFA-D websites for the latest updates and specific requirements.
  • Consider seeking professional advice from immigration specialists for complex situations.

Processing Time

After the initial hurdle of reporting your lost or damaged Emirates ID and submitting the necessary documents, the next concern usually revolves around processing times. Understanding these timelines can alleviate anxiety and help you plan accordingly.

Standard Service:

The standard issuance time for a replacement Emirates ID is 48 hours from the moment you submit your application. This timeframe allows the authorities to verify information, process the request, and produce your new card. Therefore, within two business days, you can expect to receive your replacement ID.

Express Service:

For those who require their ID card urgently, an express service is available at an additional cost. Opting for this option guarantees delivery of your new ID within 24 hours of submitting your application. This expedited service can be particularly helpful for individuals facing imminent travel plans or needing immediate access to crucial services linked to their Emirates ID.

Please note: Processing times may vary depending on individual circumstances and unforeseen situations. Always refer to the official ICP and GDRFA-D websites for the latest updates and estimated timeframes specific to your case.

Additional Information:

  • Consider submitting your application early in the week to avoid weekend delays.
  • Ensure you provide accurate and complete information to avoid processing delays.
  • Track the status of your application through the ICP Smart App or website for updated information.

Lost Emirates ID Fees

Replacing a lost or damaged Emirates ID involves both processing fees and potential application charges, depending on your chosen method. Here’s a breakdown of these costs to help you budget accordingly:

Base Replacement Fee:

  • All applicants, regardless of nationality (UAE nationals, GCC nationals, and expats), incur a standard replacement fee of AED 300. This covers the administrative costs associated with issuing a new card.

Application Charges:

  • Two options exist for submitting your replacement application:
    • Typing centers: If you choose to apply through a typing center, an additional AED 70 application fee applies.
    • eForm on the ICA website: Opting for the online eForm submission on the ICA website offers a slightly lower application charge of AED 40.

Express Service Fee:

  • For those requiring their replacement ID urgently, an express service is available at the ICA main Customer Happiness Centre. This expedited service comes with an additional cost of AED 150 on top of the base replacement fee and standard application charge.

Important Notes:

  • Remember, fees may be subject to change. Always refer to the official websites of the ICP and GDRFA-D for the latest updates and confirmed cost information.
  • Consider the urgency of your need and budget constraints when choosing between standard and express replacement options.
  • Ensure you have the necessary funds readily available when submitting your application at typing centers or online.

Lost Emirates ID Abroad

Misplacing your Emirates ID while outside the UAE can be nerve-wracking, but rest assured, obtaining a replacement is still possible. Here’s a detailed guide to navigate the process efficiently:

Immediate Action:

  • UAE Embassy Visit: Upon realizing your Emirates ID is missing, prioritize visiting the nearest UAE Embassy in your location. Promptly register a complaint to deactivate your card and mitigate potential misuse.

Replacement Options:

  • Online Application: Once your complaint is registered, you can proceed with applying for a new card online. Utilize the same online application procedure outlined in the previous sections of this guide, accessible through the ICP Smart App or website.
  • Typing Centers Upon Return: Alternatively, wait until your return to the UAE and visit any official typing center to submit your replacement application in person.

Important Notes:

  • When applying online abroad, ensure you have access to all the necessary documents listed in the previous sections (copies may suffice in some cases).
  • Processing times for replacements initiated abroad may vary slightly from those within the UAE.
  • Consider contacting the UAE Embassy or ICP directly for specific guidance and updated information relevant to your location.

Additional Tips:

  • Scan and store copies of your Emirates ID and passport electronically for easier access abroad in case of loss.
  • Familiarize yourself with the contact details of the nearest UAE Embassy before your trip.
  • Register your travel plans with the Ministry of Foreign Affairs and International Cooperation (MoFAIC) for enhanced assistance in case of emergencies.

In conclusion, this guide provides a thorough roadmap for replacing a lost Emirates ID, emphasizing prompt reporting, necessary documentation, and associated fees. It assures individuals that regaining control is not only possible but manageable. Stay informed through official channels, seek professional advice for complex situations, and keep electronic copies of essential documents for enhanced preparedness.

Frequently Asked Questions

Do I need to file a police report for a lost Emirates ID?

No, a police report is not required for a lost Emirates ID. Instead, visit the nearest ICP Customer Happiness Centre to officially report the loss and deactivate your card.

What documents do I need to report a lost ID?

Documents vary by nationality. See the detailed guide for specific requirements for UAE nationals, GCC nationals, and expats.

Where can I apply for a replacement ID?

You can apply at any ICP Customer Happiness Centre or online through the ICP Smart App or website.

Do I need the same documents for replacement as reporting?

Yes, prepare the same documents required for reporting based on your nationality.

Can I cancel my replacement application if I find my lost ID?

Yes, contact the ICP immediately to cancel your application and avoid unnecessary fees.

What if I have difficulty accessing the online application or website?

Visit an ICP Customer Happiness Centre for assistance or contact the ICP directly for help.

Where can I find the latest information and updates about the replacement process?

Refer to the official websites of the ICP and GDRFA-D for the most current information.

Disclaimer:

Information is subject to change. Always reference official ICP and GDRFA-D websites for the latest updates and personalized guidance. This article is intended for general information only. We recommend seeking professional advice from immigration specialists or government representatives for comprehensive assistance.

Leave a Comment

Your email address will not be published. Required fields are marked *