ENOC Group's service station of the future wins APEA award for best new retail forecourt – ZAWYA

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The APEA Awards are the only awards ceremony that recognises the best of the best within the downstream fuel industry in the UK and further afield
Dubai, UAE: ENOC Group, the Official Integrated Energy Partner of Expo 2020 Dubai, innovatively designed Service Station of the Future, has been awarded the coveted APEA award for Best New Retail Forecourt 2021.
The APEA Awards are the only awards ceremony that recognises the best of the best within the downstream fuel industry in the UK and further afield. The APEA Awards are judged by independent industry experts. A panel of 6 judges for each category are invited to participate based on their expert knowledge of the category or of the industry in general.
ENOC Group unveiled the innovatively designed Service Station of the Future earlier this year.  The new concept design service station – a modern, sustainable and architecturally unique station – is located at the Expo 2020 Dubai site and is supporting the logistical needs of the ongoing global event. It is the world’s first Platinum LEED certified service station, an internationally recognised building certification from the US Green Building Council.
His Excellency Saif Humaid Al Falasi, Group CEO ENOC, said: “It is a great honour to be recognised by the prestigious APEA award that acknowledges the very best in the downstream fuel industry. As a wholly-owned National Oil Company we are proud to represent the energy industry at a global scale with our participation at the world’s greatest show-Expo 2020 Dubai and this recognition reflects the efforts of ENOC’s team to bring alive the most innovative service station. With the service station of the future our vision was to lead as an example in the energy sector on how a service station can be sustainable, using multiple sources of energy.”
The forecourt canopy design is inspired by Ghaf, the UAE’s native tree which resembles resilience and co-existence. For canopy structure, first-time carbon fiber has been used, formed with leaf-shaped ETFE cushions, integrated with LED and transparent solar panels. The station has digital displays, wayfinding navigation system, interactive dispenser, wind turbine, EV charger, VRS, occupancy sensors and other innovative features. The Service Station of the Future is the world’s first of its kind service station that harnesses the power of renewables, and it takes us to a new era for the future of fuel.
The service station also includes several applications of advance machine learning, artificial intelligence and data analytics technologies that play a role in customising services and retail offerings for customers, managing queue and waiting times at the forecourt, and improving the overall customer journey. Vehicle mapping surface lighting is deployed to mark traffic flow to direct vehicles to the fuelling area, as well as entry and exits to the station. Occupation sensors and signals at fuelling positions will also manage traffic flow, redirecting vehicles to empty spaces at dispensers. Digital signage in the station consists of 12 million LED chips to illuminate the digital screens onsite. Other prominent features include electric-vehicle chargers and multi-media interactive advanced dispensers.
About ENOC Group:
ENOC Group (Emirates National Oil Company) is a leading integrated international oil and gas player operating across the energy sector value chain. As a wholly owned entity of the Government of Dubai, and integral to the Emirate’s success, ENOC owns and operates assets in the fields of exploration & production, supply & operations, terminals, fuel retail, aviation fuel and petroleum products for commercial & industrial use. The Group’s general business operations include automotive services, non-fuel F&B retail and fabrication services. Servicing thousands of customers in over 60 markets, the Group employs a multi-national workforce of over 11,000 employees and is deploying its world-class customer service, latest innovations and technologies as well as best practices to empower the UAE’s social and economic development. ENOC is the Official Integrated Energy Partner of Expo 2020 Dubai.
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Rawan Al Hosban | Srishti Soni
ASDA’A BCW | Arab Youth Survey
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